This policy is a starting template. Please have it reviewed to confirm it reflects your actual data practices and any applicable obligations before relying on it.
Community Music Australia (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We collect personal information that you provide to us directly, including when you:
- contact us through our website contact form or by email;
- subscribe to receive updates, newsletters or survey information;
- participate in our research, surveys or consultations; or
- engage with us as a member, partner, volunteer or stakeholder.
The information we collect may include your name, organisation, email address and the contents of any message you send us.
How we use your information
We use your personal information to:
- respond to your enquiries;
- send you updates, newsletters and information you have requested;
- conduct and report on research, including the National Community Music Survey;
- support our advocacy, engagement and operational activities; and
- improve our website and services.
We will only use your information for the purpose for which it was provided, or for a related purpose you would reasonably expect.
Disclosure of your information
We do not sell your personal information. We may share information with trusted service providers who help us operate our website, manage communications or conduct research, and who are required to protect your information. We may also disclose information where required or authorised by law.
Some of our service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with this policy.
Email and subscriptions
When you subscribe to updates, we use your email address only to send the communications you have requested. Every email includes an option to unsubscribe, and you can opt out at any time by contacting us.
Cookies and analytics
Our website may use privacy-respecting analytics to understand how the site is used. This information is aggregated and does not identify you personally.
Accessing and correcting your information
You may request access to the personal information we hold about you, or ask us to correct it, by emailing info@communitymusicaustralia.org.au. We will respond within a reasonable timeframe.
Complaints
If you have a concern about how we have handled your personal information, please contact us and we will work to resolve it. You may also contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
Contact us
For any privacy-related questions, please email info@communitymusicaustralia.org.au.
Last updated: June 2026.